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What is the difference between cast and minted bars?
The main difference lies in the production method and appearance:Minted bars are precision-cut from a rolled metal sheet and feature a refined, uniform look with sharp edges and detailed engravings...
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Do you offer capsule or packaging options for coins and bars?
Most coins and bars are delivered in protective packaging. However, the packaging type may vary depending on the product, quantity, and mint. Coins: Often delivered in tubes, plastic sachet or loo...
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What does “mixed years” mean for coins?
“Mixed years” indicates that the product is available from various minting years, and the specific year you receive will depend on availability at the time of dispatch. While the metal content and ...
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Where do StoneX Bullion's products come from?
Our products come exclusively from recognised and certified refineries and mints, including:Argor-HeraeusValcambiThe Royal MintPerth MintAustrian MintSouth African MintAll coins and bars offered ar...
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How do I find out if a product is available?
All products displayed on our website are generally available to order.The availability indicator always reflects the current stock levels in real time.The “expected dispatch” date shown on a produ...
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Can I share my account with someone else?
No – a StoneX Bullion account for private customers is exclusively personal.For legal and security reasons, investments in physical precious metals must always be clearly assigned to a natural pers...
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In which countries can I open an account?
In principle, an account with StoneX Bullion can be opened in most countries.Exceptions:Countries with unclear legal statusHigh-risk countries according to the Money Laundering ActWe do not current...
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Why was my registration rejected?
Creating an account may be rejected for various reasons:Incomplete or invalid informationSuspected misuse (e.g. duplicate accounts)Residence in a country that we do not deliver toIf you have any qu...
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Wie kann ich mein Konto in ein Firmenkonto umwandeln?
Wenn Sie bereits ein Privatkonto bei uns haben und künftig als Unternehmen handeln möchten, senden Sie uns bitte eine E-Mail mit Ihren Unternehmensunterlagen und einer Erklärung über die beabsichti...
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Sub accounts for shared use of the company account
Although a business account with StoneX Bullion can only be registered to one central legal entity, it can be used by several team members under the following conditions:Managing precious metal pur...